| |
FAQ - Frequently Asked Questions |
 We recommend that you view the following frequently asked questions if you have any issues on our web site. Before contacting our customer service department, please review the following frequently asked questions for immediate answers to any of your questions! If you do not find an answer, please visit our Contact Us page for customer service information.
1. What type of payment methods do you accept?
2. How much does shipping cost?
3. Do you have a return policy?
4. How can I contact Camcorder Hut?
5. Is my credit card safe to use on your web site?
6. I attempted to register on your mailing list but it gave me an error message
| 1. What type of payment methods do you accept? |
Camcorder Hut uses a checkout process through the Amazon.com web site. This method accepts all credit cards including Visa, Mastercard, American Express, Discover, Diners Club, and JCB.
Back to top |
|
| 2. How much does shipping cost? |
The shipping costs vary for each item depending on the weight and distance it will travel to be delivered.
Back to top |
|
| 3. Do you have a return policy? |
The return policy on most of our products is-
You must return new and unopened items within 30 days of purchasing. If the item you received was an incorrect item or defective, shipping costs will be covered.
However, sometimes the products on our web sites come from certain warehouses that have different return policies. Before purchasing, you must view these return policies to confirm.
This applies to some items in which are offered in a refurbished or used condition. Certain terms apply to these products.
Visit our Return Policy page and our Used Item Return Policy page for details.
Back to top |
|
| 4. How can I contact Camcorder Hut? |
If you have any questions regarding our web site or product catalog please notify our customer service department by obtaining contact information from our Contact Us page.
Back to top |
|
| 5. Is my credit card safe to use on your web site? |
When you purchase a product through the Camcorder Hut web site, the checkout pages are hosted on the Amazon.com web site. Amazon's checkout pages are implemented with SSL (Secure Socket Layer) that encrypts all of the customer information so that no third party can obtain this sensitive information.
Back to top |
|
| 6. I attempted to register on your mailing list but it gave me an error message |
Our mailing list subscription service validates every e-mail address and checks our database for repeated entries. If you enter an incorrect e-mail address, it will not enter it into our database. If you have already registered with our mailing list, it will recognize your e-mail address in the database and will not submit your e-mail to the database.
If you still believe that both of these errors do not pertain to you, please visit our Contact Us page and notify our Customer Support representatives!
Back to top |
|
|
